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Field Technical Support Specialist
A company is looking for a Field Technical Support III. Key Responsibilities Maintain high customer satisfaction by addressing and fulfilling customer requirements Provide comprehensive post-sales technical support and manage customer-relation issues promptly Utilize proactive monitoring to identify and prevent potential problems while maintaining departmental documentation Required Qualifications High School Diploma/General Education Diploma (GED) or equivalent work experience Typically 4-6 years of related work experience, preferably in customer support or a related field Experience with HP products and account management is preferred Knowledge of technical support processes and systems Ability to work independently with minimal supervision
A company is looking for a Field Technical Support III.
Key Responsibilities
Maintain high customer satisfaction by addressing and fulfilling customer requirements
Provide comprehensive post-sales technical support and manage customer-relation issues promptly
Utilize proactive monitoring to identify and prevent potential problems while maintaining departmental documentation
Required Qualifications
High School Diploma/General Education Diploma (GED) or equivalent work experience
Typically 4-6 years of related work experience, preferably in customer support or a related field
Experience with HP products and account management is preferred
Knowledge of technical support processes and systems
Ability to work independently with minimal supervision