Hotel Services Process Administrator

A company is looking for a Hotel Services Process Admin to support customer care programs for guests and franchise owners. Key Responsibilities Partner with vendor leadership to ensure a consistent franchisee experience Oversee Franchisee Onboarding for Hotel Services related programs Review and refine current processes and provide support for department projects Required Qualifications Bachelor's degree in a related field preferred or equivalent experience At least 3 years' experience in a customer service environment Proficient in Microsoft Outlook, Excel, PowerPoint, Word, and Co-Pilot Proficient in ServiceNow, Tableau, and Trello is preferred Demonstrates competencies to collaborate, drive results, and cultivate innovation

Mar 25, 2025 - 14:49
 0
Hotel Services Process Administrator
A company is looking for a Hotel Services Process Admin to support customer care programs for guests and franchise owners. Key Responsibilities Partner with vendor leadership to ensure a consistent franchisee experience Oversee Franchisee Onboarding for Hotel Services related programs Review and refine current processes and provide support for department projects Required Qualifications Bachelor's degree in a related field preferred or equivalent experience At least 3 years' experience in a customer service environment Proficient in Microsoft Outlook, Excel, PowerPoint, Word, and Co-Pilot Proficient in ServiceNow, Tableau, and Trello is preferred Demonstrates competencies to collaborate, drive results, and cultivate innovation