![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
![Technical Sourcer [United Kingdom] at Olo](
https://nodesk.co/remote-companies/assets/logos/olo.e9c56827507b669046f71750846f8032542be84192a2248413f8421b2e5a2769.jpg
)
IT Operations Technician
A company is looking for an IT Operations Technician to provide Tier 1 support in a 24x7 enterprise environment. Key Responsibilities Monitor IBM I-Series and Z-Series production environments and respond to system messages Process batch cycles and execute batch restarts according to established procedures Ensure successful routing of client data file transmissions in various platforms Required Qualifications 1+ year(s) of experience with JCL and IBM Mainframe consoles Experience with ITIL ticket systems, BMC Remedy, and/or ServiceNow Experience in IT support-oriented environments with established SLAs Associate's degree in computer science, IT, or a related field, or equivalent experience
A company is looking for an IT Operations Technician to provide Tier 1 support in a 24x7 enterprise environment.
Key Responsibilities
Monitor IBM I-Series and Z-Series production environments and respond to system messages
Process batch cycles and execute batch restarts according to established procedures
Ensure successful routing of client data file transmissions in various platforms
Required Qualifications
1+ year(s) of experience with JCL and IBM Mainframe consoles
Experience with ITIL ticket systems, BMC Remedy, and/or ServiceNow
Experience in IT support-oriented environments with established SLAs
Associate's degree in computer science, IT, or a related field, or equivalent experience
