IT Operations Technician
A company is looking for an IT Operations Technician.
Key Responsibilities
Monitor IBM I-Series and Z-Series production environments and respond to system messages
Process batch cycles and execute batch restarts following established procedures
Ensure successful client data file transmissions on FTP and related platforms
Required Qualifications
1+ year(s) of experience with JCL and IBM Mainframe consoles
Experience with ITIL ticket systems, BMC Remedy, and/or ServiceNow
Experience in IT support-oriented environments with established SLAs
Associate's degree in computer science, IT, or a related field, or equivalent experience
A company is looking for an IT Operations Technician.
Key Responsibilities
Monitor IBM I-Series and Z-Series production environments and respond to system messages
Process batch cycles and execute batch restarts following established procedures
Ensure successful client data file transmissions on FTP and related platforms
Required Qualifications
1+ year(s) of experience with JCL and IBM Mainframe consoles
Experience with ITIL ticket systems, BMC Remedy, and/or ServiceNow
Experience in IT support-oriented environments with established SLAs
Associate's degree in computer science, IT, or a related field, or equivalent experience