Loan Servicing Operations Specialist
A company is looking for a Loan Operations Specialist.
Key Responsibilities:
Handle escalations and edge cases across loan servicing, identifying trends and driving issue remediation
Support core servicing workflows: fraud claims, funds application, bankruptcy, hardship cases, and credit disputes
Collaborate on documentation and process improvements for servicing and collections procedures
Required Qualifications:
3+ years of experience in lending operations, servicing, or collections
Familiarity with lending regulations and compliance standards
Ability to thrive in a fast-paced, evolving environment
Empathy for small business owners and a customer-first mindset
Proficiency in independently managing priorities and delivering results
A company is looking for a Loan Operations Specialist.
Key Responsibilities:
Handle escalations and edge cases across loan servicing, identifying trends and driving issue remediation
Support core servicing workflows: fraud claims, funds application, bankruptcy, hardship cases, and credit disputes
Collaborate on documentation and process improvements for servicing and collections procedures
Required Qualifications:
3+ years of experience in lending operations, servicing, or collections
Familiarity with lending regulations and compliance standards
Ability to thrive in a fast-paced, evolving environment
Empathy for small business owners and a customer-first mindset
Proficiency in independently managing priorities and delivering results