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Louisiana Licensed Technical Support Analyst
A company is looking for an End User Technical Support Analyst. Key Responsibilities Provide basic field support, including desktop reimaging and deployment of new end user devices with Windows 10 Support hardware and software troubleshooting, including hardware replacement and applying prebuilt image packages Deliver remote software and device support, including advanced troubleshooting, installation, and configuration Required Qualifications Experience in customer service Knowledge of Windows imaging and driver management Experience with user profile analysis and migration Familiarity with Active Directory Domain Services is desirable Experience with Microsoft System Center Configuration Manager is a plus
A company is looking for an End User Technical Support Analyst.
Key Responsibilities
Provide basic field support, including desktop reimaging and deployment of new end user devices with Windows 10
Support hardware and software troubleshooting, including hardware replacement and applying prebuilt image packages
Deliver remote software and device support, including advanced troubleshooting, installation, and configuration
Required Qualifications
Experience in customer service
Knowledge of Windows imaging and driver management
Experience with user profile analysis and migration
Familiarity with Active Directory Domain Services is desirable
Experience with Microsoft System Center Configuration Manager is a plus