Manager of Provider Data Operations
A company is looking for a Manager, Provider Data Operations to oversee team operations and ensure the integrity of provider data. Key Responsibilities Coach and develop team members while monitoring departmental performance and driving KPI adherence Identify operational inefficiencies and implement improvement initiatives to enhance customer experience Collaborate with internal and external stakeholders to manage change and mitigate risks effectively Required Qualifications 4+ years of experience leading and developing a team in a production service-based environment or contact center in healthcare 3+ years of experience working with teams across multiple locations and disciplines 3+ years of experience implementing operational excellence as a manager 3+ years of experience using data to drive decision-making 2+ years of experience applying Lean Six Sigma practices or Green Belt Certified
A company is looking for a Manager, Provider Data Operations to oversee team operations and ensure the integrity of provider data.
Key Responsibilities
Coach and develop team members while monitoring departmental performance and driving KPI adherence
Identify operational inefficiencies and implement improvement initiatives to enhance customer experience
Collaborate with internal and external stakeholders to manage change and mitigate risks effectively
Required Qualifications
4+ years of experience leading and developing a team in a production service-based environment or contact center in healthcare
3+ years of experience working with teams across multiple locations and disciplines
3+ years of experience implementing operational excellence as a manager
3+ years of experience using data to drive decision-making
2+ years of experience applying Lean Six Sigma practices or Green Belt Certified
