Medicare Sales Auditor (MI Licensed)
A company is looking for a Sales Auditor responsible for providing auditing and tracking support to the Medicare Sales Leadership Team. Key Responsibilities Complete weekly report cards for Inside Sales and Agent Hotline Audit all inbound and outbound communications with members, prospective members, and agents Create and present reporting based on auditing trends and findings Required Qualifications High School diploma or GED required; Bachelor's Degree in a related field preferred 2+ years of experience in a call center required Knowledge of customer service expectations related to quality and service required Must obtain Medicare producers license within 90 days of employment Knowledge of HIPAA regulations required
