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Network Operations Center Technician
A company is looking for a Network Operations Center Technician (NOC). Key Responsibilities Recognize, identify, prioritize, and track incidents based on customer requirements and operational impact Troubleshoot and resolve Tier 1 incidents using documented procedures Document actions and categorize issues for escalation to technical teams Required Qualifications Pursuing a degree in computer science, systems analysis, or related field, or equivalent experience Experience supporting and monitoring network systems or servers in an enterprise environment Broad experience using monitoring and ticket management tools Experience in incident management Familiarity with x86, Virtual Machines, and ESXi is a plus
A company is looking for a Network Operations Center Technician (NOC).
Key Responsibilities
Recognize, identify, prioritize, and track incidents based on customer requirements and operational impact
Troubleshoot and resolve Tier 1 incidents using documented procedures
Document actions and categorize issues for escalation to technical teams
Required Qualifications
Pursuing a degree in computer science, systems analysis, or related field, or equivalent experience
Experience supporting and monitoring network systems or servers in an enterprise environment
Broad experience using monitoring and ticket management tools
Experience in incident management
Familiarity with x86, Virtual Machines, and ESXi is a plus