North Carolina Bilingual Customer Advocate
A company is looking for a Bilingual Customer Service Advocate I. Key Responsibilities Responds to routine member and provider inquiries in an accurate and timely manner Mitigates complaints and serves as the front-line resolution advocate for various inquiries Documents member and provider information for quality and performance tracking Required Qualifications High School diploma or GED required Entry-level position with little or no previous experience needed Experience with multitasking using multiple systems and programs preferred Must reside in North Carolina
A company is looking for a Bilingual Customer Service Advocate I.
Key Responsibilities
Responds to routine member and provider inquiries in an accurate and timely manner
Mitigates complaints and serves as the front-line resolution advocate for various inquiries
Documents member and provider information for quality and performance tracking
Required Qualifications
High School diploma or GED required
Entry-level position with little or no previous experience needed
Experience with multitasking using multiple systems and programs preferred
Must reside in North Carolina
