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Patient Collections Specialist
A company is looking for a Customer Service Specialist (Patient Collections). Key Responsibilities Handle a high volume of inbound and outbound calls for collecting past due balances from patients Research overdue account balances and follow up with patients regarding delinquent payments Document account information accurately and resolve discrepancies as necessary Required Qualifications Basic level mathematical proficiency with the ability to interpret spreadsheet data One year or more of patient collections experience preferred Intermediate knowledge of Word, Excel, PowerPoint, Access, and Outlook High School Diploma or equivalent Proficiency in computerized billing systems and healthcare billing procedures
A company is looking for a Customer Service Specialist (Patient Collections).
Key Responsibilities
Handle a high volume of inbound and outbound calls for collecting past due balances from patients
Research overdue account balances and follow up with patients regarding delinquent payments
Document account information accurately and resolve discrepancies as necessary
Required Qualifications
Basic level mathematical proficiency with the ability to interpret spreadsheet data
One year or more of patient collections experience preferred
Intermediate knowledge of Word, Excel, PowerPoint, Access, and Outlook
High School Diploma or equivalent
Proficiency in computerized billing systems and healthcare billing procedures