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Patient Financial Recovery Specialist
A company is looking for a Patient Financial Recovery Specialist to assist hospital patients with their accounts and payment responsibilities. Key Responsibilities Answer inbound and place outbound calls to assist patients with their account inquiries Set up payment arrangements and process credit card payments for unpaid balances Research insurance information and maintain accurate account notes in relevant systems Required Qualifications High school diploma or equivalent is required Previous customer service experience, preferably in a call center environment Experience with the medical billing process is preferred Proficient PC knowledge and ability to type 30-40 wpm Ability to work independently with minimal supervision
A company is looking for a Patient Financial Recovery Specialist to assist hospital patients with their accounts and payment responsibilities.
Key Responsibilities
Answer inbound and place outbound calls to assist patients with their account inquiries
Set up payment arrangements and process credit card payments for unpaid balances
Research insurance information and maintain accurate account notes in relevant systems
Required Qualifications
High school diploma or equivalent is required
Previous customer service experience, preferably in a call center environment
Experience with the medical billing process is preferred
Proficient PC knowledge and ability to type 30-40 wpm
Ability to work independently with minimal supervision
