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Payor Partnership Support Specialist
A company is looking for a Payor Partnership Support Specialist. Key Responsibilities Answer live calls, chats, and emails from clinicians and clients Collaborate with Customer Operations teams to resolve stakeholder roadblocks Work with RCM and Engineering teams to address bugs and billing issues Required Qualifications At least 2 years of experience in customer support, preferably in healthcare billing Minimum of 1 year of experience providing customer assistance via phone, chat, and email Experience with health insurance and billing processes Intermediate level of technical understanding Ability to work Monday-Friday, 12pm-9pm EST
A company is looking for a Payor Partnership Support Specialist.
Key Responsibilities
Answer live calls, chats, and emails from clinicians and clients
Collaborate with Customer Operations teams to resolve stakeholder roadblocks
Work with RCM and Engineering teams to address bugs and billing issues
Required Qualifications
At least 2 years of experience in customer support, preferably in healthcare billing
Minimum of 1 year of experience providing customer assistance via phone, chat, and email
Experience with health insurance and billing processes
Intermediate level of technical understanding
Ability to work Monday-Friday, 12pm-9pm EST