Pharmacy Benefit Member Advocate

A company is looking for a Member Advocate -PBM- Remote. Key Responsibilities Handle inbound calls from members regarding pharmacy benefits Establish and maintain relationships with members to ensure their needs are met Provide information and resolve issues to influence a positive customer experience Required Qualifications, Training, and Education High school diploma, GED, or equivalent required; some college preferred Certified Pharmacy Technician preferred but not required Minimum of 1 year experience in a high-volume contact center environment Bi-lingual Spanish is preferred but not required 1+ years of experience in Pharmacy and/or Health Care is preferred

Mar 25, 2025 - 04:14

A company is looking for a Member Advocate -PBM- Remote. Key Responsibilities Handle inbound calls from members regarding pharmacy benefits Establish and maintain relationships with members to ensure their needs are met Provide information and resolve issues to influence a positive customer experience Required Qualifications, Training, and Education High school diploma, GED, or equivalent required; some college preferred Certified Pharmacy Technician preferred but not required Minimum of 1 year experience in a high-volume contact center environment Bi-lingual Spanish is preferred but not required 1+ years of experience in Pharmacy and/or Health Care is preferred