Phone and Chat Specialist

A company is looking for a Phone and Chat Specialist to connect nurses with healthcare facilities needing to fill shifts. Key Responsibilities Manage large amounts of inbound or outbound calls and multiple chat channels Verify nurses' credentials and follow up with written confirmations Access resources to accurately handle calls and perform data entry tasks Required Qualifications 1 year of customer service or support experience 1 year of call center or office background experience Technical savvy and ability to navigate online efficiently Type 35 words per minute accurately Background check applicable with state and federal laws required

Apr 15, 2025 - 20:42
 0
Phone and Chat Specialist
A company is looking for a Phone and Chat Specialist to connect nurses with healthcare facilities needing to fill shifts. Key Responsibilities Manage large amounts of inbound or outbound calls and multiple chat channels Verify nurses' credentials and follow up with written confirmations Access resources to accurately handle calls and perform data entry tasks Required Qualifications 1 year of customer service or support experience 1 year of call center or office background experience Technical savvy and ability to navigate online efficiently Type 35 words per minute accurately Background check applicable with state and federal laws required