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Production Support Principal Associate
A company is looking for a Production Support Principal Associate to join their Software Support team in a remote capacity. Key Responsibilities Provide advanced technical support for complex system and application issues Monitor system performance and proactively identify potential issues Collaborate with cross-functional teams to resolve technical challenges Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field At least 4 years of system engineering experience At least 3 years of software troubleshooting or customer support experience Experience with microservices architecture Proficient in writing and executing SQL scripts
A company is looking for a Production Support Principal Associate to join their Software Support team in a remote capacity.
Key Responsibilities
Provide advanced technical support for complex system and application issues
Monitor system performance and proactively identify potential issues
Collaborate with cross-functional teams to resolve technical challenges
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
At least 4 years of system engineering experience
At least 3 years of software troubleshooting or customer support experience
Experience with microservices architecture
Proficient in writing and executing SQL scripts