Senior Client Operations Engineer

A company is looking for a Senior Client Operations Engineer. Key Responsibilities Manage the client's lifecycle, including onboarding, configurations, and ongoing technical management Resolve client issues from initial response to resolution while functioning as Tier 1 engineering support Document client-related information and engage with internal teams to strategize client solutions and advocate for client success Required Qualifications Minimum 5 years of experience in client-facing technical roles, such as Technical Client/Customer Success or Sales Engineering Experience in a SaaS company or with cloud architectures Proficiency in API data flows and technical issue investigation Minimum of a Bachelor's degree in computer science or a related field Experience with monitoring tools, such as Datadog, and familiarity with Snowflake or similar tools

Apr 3, 2025 - 17:20

A company is looking for a Senior Client Operations Engineer. Key Responsibilities Manage the client's lifecycle, including onboarding, configurations, and ongoing technical management Resolve client issues from initial response to resolution while functioning as Tier 1 engineering support Document client-related information and engage with internal teams to strategize client solutions and advocate for client success Required Qualifications Minimum 5 years of experience in client-facing technical roles, such as Technical Client/Customer Success or Sales Engineering Experience in a SaaS company or with cloud architectures Proficiency in API data flows and technical issue investigation Minimum of a Bachelor's degree in computer science or a related field Experience with monitoring tools, such as Datadog, and familiarity with Snowflake or similar tools