Senior Manager, Global Operations
A company is looking for a Senior Manager, Global Operations Onboarding and Support. Key Responsibilities Guide and support Operations Managers, overseeing onboarding and support functions Develop and implement scalable onboarding strategies to enhance client experience Continuously evaluate and improve onboarding and support workflows for efficiency Required Qualifications 5+ years of experience in Advertising/Social Channel account and client relationship management 5+ years of direct people management experience in Operations or leading technical teams 5+ years of experience in BPO operations management Strong analytical abilities and proficiency in data manipulation in Excel BA/BS degree preferred in management or a related field
A company is looking for a Senior Manager, Global Operations Onboarding and Support.
Key Responsibilities
Guide and support Operations Managers, overseeing onboarding and support functions
Develop and implement scalable onboarding strategies to enhance client experience
Continuously evaluate and improve onboarding and support workflows for efficiency
Required Qualifications
5+ years of experience in Advertising/Social Channel account and client relationship management
5+ years of direct people management experience in Operations or leading technical teams
5+ years of experience in BPO operations management
Strong analytical abilities and proficiency in data manipulation in Excel
BA/BS degree preferred in management or a related field
