Senior Manager, Global Operations

A company is looking for a Senior Manager, Global Operations Onboarding. Key Responsibilities Lead Operations Managers and oversee onboarding and support teams for a smooth client go-live experience Develop and execute onboarding strategies to drive client satisfaction and success Collaborate with cross-functional teams to refine onboarding workflows and establish key performance indicators (KPIs) Required Qualifications 4+ years of experience in Advertising/Social Channel account and client relationship management 4+ years of direct people management experience in Operations or leading technical teams Strong analytical abilities and proficiency in data manipulation in Excel Experience with eCommerce Advertising/Social integrations (e.g., Shopify, Bigcommerce, Magento) BA/BS degree preferred in management, Computer Science, or Marketing, or equivalent work experience

Mar 6, 2025 - 21:15
 0
Senior Manager, Global Operations
A company is looking for a Senior Manager, Global Operations Onboarding. Key Responsibilities Lead Operations Managers and oversee onboarding and support teams for a smooth client go-live experience Develop and execute onboarding strategies to drive client satisfaction and success Collaborate with cross-functional teams to refine onboarding workflows and establish key performance indicators (KPIs) Required Qualifications 4+ years of experience in Advertising/Social Channel account and client relationship management 4+ years of direct people management experience in Operations or leading technical teams Strong analytical abilities and proficiency in data manipulation in Excel Experience with eCommerce Advertising/Social integrations (e.g., Shopify, Bigcommerce, Magento) BA/BS degree preferred in management, Computer Science, or Marketing, or equivalent work experience