Senior Manager, Onboarding Success

A company is looking for a Senior Manager, Onboarding Customer Success. Key Responsibilities Lead and manage a team of Onboarding Customer Success Managers to achieve adoption metrics Guide the team in supporting customers through complex cloud migrations and onboarding processes Collaborate with internal leaders to streamline processes and enhance customer satisfaction Required Qualifications 8+ years of experience in customer success, onboarding, or account management, preferably in SaaS or cloud environments 5+ years of people management experience with a proven track record of developing high-performing teams Technical expertise in cloud migrations and enterprise onboarding Experience collaborating across sales, product, support, and technical teams Data-driven approach to team and customer management

Jun 17, 2025 - 03:20

A company is looking for a Senior Manager, Onboarding Customer Success. Key Responsibilities Lead and manage a team of Onboarding Customer Success Managers to achieve adoption metrics Guide the team in supporting customers through complex cloud migrations and onboarding processes Collaborate with internal leaders to streamline processes and enhance customer satisfaction Required Qualifications 8+ years of experience in customer success, onboarding, or account management, preferably in SaaS or cloud environments 5+ years of people management experience with a proven track record of developing high-performing teams Technical expertise in cloud migrations and enterprise onboarding Experience collaborating across sales, product, support, and technical teams Data-driven approach to team and customer management