Senior Operations Director
A company is looking for a Senior Director of Operations to oversee and optimize core operational functions across assigned business units.
Key Responsibilities
Provide strategic direction and leadership across core operational functions such as intake, case preparation, and logistics
Develop and execute long-term operational strategies focused on scalability, efficiency, and customer satisfaction
Establish performance standards and KPIs to ensure compliance and quality expectations are met or exceeded
Required Qualifications
Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or related field (Master's preferred)
7+ years of progressive leadership experience in operations, preferably in healthcare or tech-enabled services
Experience managing remote, hybrid, and/or offshore teams
Proven track record of driving process improvement and cross-functional collaboration
Demonstrated success in leading teams through growth, change, or digital transformation
A company is looking for a Senior Director of Operations to oversee and optimize core operational functions across assigned business units.
Key Responsibilities
Provide strategic direction and leadership across core operational functions such as intake, case preparation, and logistics
Develop and execute long-term operational strategies focused on scalability, efficiency, and customer satisfaction
Establish performance standards and KPIs to ensure compliance and quality expectations are met or exceeded
Required Qualifications
Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or related field (Master's preferred)
7+ years of progressive leadership experience in operations, preferably in healthcare or tech-enabled services
Experience managing remote, hybrid, and/or offshore teams
Proven track record of driving process improvement and cross-functional collaboration
Demonstrated success in leading teams through growth, change, or digital transformation