Senior Operations Director

A company is looking for a Senior Director of Operations to oversee and optimize core operational functions across assigned business units. Key Responsibilities Provide strategic direction and leadership across core operational functions such as intake, case preparation, and logistics Develop and execute long-term operational strategies focused on scalability, efficiency, and customer satisfaction Establish performance standards and KPIs to ensure compliance and quality expectations are met or exceeded Required Qualifications Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or related field (Master's preferred) 7+ years of progressive leadership experience in operations, preferably in healthcare or tech-enabled services Experience managing remote, hybrid, and/or offshore teams Proven track record of driving process improvement and cross-functional collaboration Demonstrated success in leading teams through growth, change, or digital transformation

Mar 25, 2025 - 23:58
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Senior Operations Director
A company is looking for a Senior Director of Operations to oversee and optimize core operational functions across assigned business units. Key Responsibilities Provide strategic direction and leadership across core operational functions such as intake, case preparation, and logistics Develop and execute long-term operational strategies focused on scalability, efficiency, and customer satisfaction Establish performance standards and KPIs to ensure compliance and quality expectations are met or exceeded Required Qualifications Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, or related field (Master's preferred) 7+ years of progressive leadership experience in operations, preferably in healthcare or tech-enabled services Experience managing remote, hybrid, and/or offshore teams Proven track record of driving process improvement and cross-functional collaboration Demonstrated success in leading teams through growth, change, or digital transformation