Senior Service Analyst
A company is looking for a Sr Service Analyst to provide advanced system-level support for clinical and financial applications.
Key Responsibilities
Provide expert technical support and advanced system-level assistance to end users
Lead projects and collaborate with other analysts to document support requirements and develop new scripts
Educate and train end users on current applications while ensuring high customer satisfaction
Required Qualifications
High school diploma or equivalent required; Associate's or Bachelor's degree in computer science preferred
Minimum of 7 years of experience in an applications or technical role
Experience working directly with end-users in project or support roles
Proven ability to provide application/technical support and troubleshoot solutions
Experience in planning, implementing, testing, and training others through projects
A company is looking for a Sr Service Analyst to provide advanced system-level support for clinical and financial applications.
Key Responsibilities
Provide expert technical support and advanced system-level assistance to end users
Lead projects and collaborate with other analysts to document support requirements and develop new scripts
Educate and train end users on current applications while ensuring high customer satisfaction
Required Qualifications
High school diploma or equivalent required; Associate's or Bachelor's degree in computer science preferred
Minimum of 7 years of experience in an applications or technical role
Experience working directly with end-users in project or support roles
Proven ability to provide application/technical support and troubleshoot solutions
Experience in planning, implementing, testing, and training others through projects