Service Integration Analyst

A company is looking for a Service Integration Analyst I. Key Responsibilities Coordinate, develop, and maintain the Service Operations knowledge repository for consumer care representatives Communicate updates on policies, procedures, and job aids to Service Operations staff Collaborate with departments to develop and review cross-functional policies and procedures Required Qualifications High school diploma or equivalent required; associate's degree preferred Minimum of two years of experience in a managed care or healthcare environment required Minimum of two years of experience in developing policies and procedures required Intermediate proficiency with Microsoft Word, Excel, PowerPoint, and SharePoint Visio experience and instructional design preferred

Apr 8, 2025 - 18:02

A company is looking for a Service Integration Analyst I. Key Responsibilities Coordinate, develop, and maintain the Service Operations knowledge repository for consumer care representatives Communicate updates on policies, procedures, and job aids to Service Operations staff Collaborate with departments to develop and review cross-functional policies and procedures Required Qualifications High school diploma or equivalent required; associate's degree preferred Minimum of two years of experience in a managed care or healthcare environment required Minimum of two years of experience in developing policies and procedures required Intermediate proficiency with Microsoft Word, Excel, PowerPoint, and SharePoint Visio experience and instructional design preferred