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Six Sigma Analysis for CSAT Improvement
I'm seeking a Six Sigma expert to analyze my detailed reports on Customer Satisfaction (CSAT) FCR Aptitude and Language skills from our call center. The primary goal of this project is to identify the root causes if the KPIs are out of target ... (Budget: €8 - €30 EUR, Jobs: Call Center, Data Analysis, Excel, Remote Quality Audit, Six Sigma)
I'm seeking a Six Sigma expert to analyze my detailed reports on Customer Satisfaction (CSAT) FCR Aptitude and Language skills from our call center. The primary goal of this project is to identify the root causes if the KPIs are out of target ... (Budget: €8 - €30 EUR, Jobs: Call Center, Data Analysis, Excel, Remote Quality Audit, Six Sigma)