Tennessee Licensed Customer Service Advocate

A company is looking for a Remote Customer Service Advocate. Key Responsibilities: Manage inbound and outbound calls, responding to member and provider inquiries with professionalism and accuracy Review, verify, and process membership applications efficiently, ensuring completeness and accuracy Maintain and update member information in CRM systems, ensuring data integrity across multiple client accounts Required Qualifications: High School Diploma or General Education Degree (GED) required 2-4 years of experience in health insurance processing, customer service, call center, or healthcare-related field Knowledge of healthcare medical terminology Proficiency in Microsoft Office Suite and experience with CRM systems Ability to clear a background check

Apr 14, 2025 - 19:25

A company is looking for a Remote Customer Service Advocate. Key Responsibilities: Manage inbound and outbound calls, responding to member and provider inquiries with professionalism and accuracy Review, verify, and process membership applications efficiently, ensuring completeness and accuracy Maintain and update member information in CRM systems, ensuring data integrity across multiple client accounts Required Qualifications: High School Diploma or General Education Degree (GED) required 2-4 years of experience in health insurance processing, customer service, call center, or healthcare-related field Knowledge of healthcare medical terminology Proficiency in Microsoft Office Suite and experience with CRM systems Ability to clear a background check