Texas Licensed Care Coordinator

A company is looking for a Contact Center Care Coordinator to support their Urology Pod. Key Responsibilities Ensures a positive patient experience by focusing on satisfaction and resolution Responds to customer inquiries via phone, email, and chat in a timely manner Documents customer interactions and follows up to ensure issue resolution Required Qualifications, Training, and Education High school graduate or equivalent Two years of experience in a call center-related role Proven work experience in a customer service role Relevant training in call center or contact center environments Previous healthcare experience and familiarity with medical terminology

Jun 18, 2025 - 16:50

A company is looking for a Contact Center Care Coordinator to support their Urology Pod. Key Responsibilities Ensures a positive patient experience by focusing on satisfaction and resolution Responds to customer inquiries via phone, email, and chat in a timely manner Documents customer interactions and follows up to ensure issue resolution Required Qualifications, Training, and Education High school graduate or equivalent Two years of experience in a call center-related role Proven work experience in a customer service role Relevant training in call center or contact center environments Previous healthcare experience and familiarity with medical terminology