Texas Licensed Retention Specialist

A company is looking for a DTC Retention Specialist to enhance customer loyalty and retention. Key Responsibilities Act as the main point of contact for policyholders, addressing inquiries and concerns Analyze customer data to identify trends and develop targeted retention strategies Manage the renewal process for existing policies and track retention metrics Required Qualifications Bachelor's degree in business administration, marketing, communications, or a related field preferred Equivalent work experience in customer service and sales within the insurance or financial services industry also considered 440 License required 2+ years' experience in a customer service or sales position, preferably in the insurance sector Ability to analyze customer data and develop targeted retention strategies

Apr 16, 2025 - 14:56

A company is looking for a DTC Retention Specialist to enhance customer loyalty and retention. Key Responsibilities Act as the main point of contact for policyholders, addressing inquiries and concerns Analyze customer data to identify trends and develop targeted retention strategies Manage the renewal process for existing policies and track retention metrics Required Qualifications Bachelor's degree in business administration, marketing, communications, or a related field preferred Equivalent work experience in customer service and sales within the insurance or financial services industry also considered 440 License required 2+ years' experience in a customer service or sales position, preferably in the insurance sector Ability to analyze customer data and develop targeted retention strategies