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Trilingual Customer Service Representative
A company is looking for a Trilingual Customer Service Representative. Key Responsibilities Answer telephone calls promptly and professionally while providing patient-focused service Obtain and enter accurate demographic information into electronic medical records Support changes in call flow processes and suggest improvements to enhance service levels Required Qualifications 1+ years of experience in healthcare, sales, or customer service, preferably in a contact center environment Proficient in Microsoft Office Suite and navigating web-based applications Experience in a medical or healthcare environment is preferred Trilingual in English, Spanish, and Brazilian Portuguese Ability to handle confidential information and work in a fast-paced call center environment
A company is looking for a Trilingual Customer Service Representative.
Key Responsibilities
Answer telephone calls promptly and professionally while providing patient-focused service
Obtain and enter accurate demographic information into electronic medical records
Support changes in call flow processes and suggest improvements to enhance service levels
Required Qualifications
1+ years of experience in healthcare, sales, or customer service, preferably in a contact center environment
Proficient in Microsoft Office Suite and navigating web-based applications
Experience in a medical or healthcare environment is preferred
Trilingual in English, Spanish, and Brazilian Portuguese
Ability to handle confidential information and work in a fast-paced call center environment