Trilingual Customer Support Agent
A company is looking for a Trilingual Customer Support Agent - Remote (ENG + SPA + RUS). Key Responsibilities Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking customers Identify areas for product/service improvements and implement solutions to enhance customer satisfaction Contribute to user growth and retention efforts within the customer support team Required Qualifications Fluency in English, Spanish, and Russian with at least 1 year of experience in customer support or sales Tech-savvy with familiarity in basic smartphone/tablet configurations Reliable access to high-speed internet and own laptop or desktop computer with a headset Familiarity with Helpdesk/CRM software such as Zendesk is a plus Knowledge of the trucking/logistics industry is a plus
A company is looking for a Trilingual Customer Support Agent - Remote (ENG + SPA + RUS).
Key Responsibilities
Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking customers
Identify areas for product/service improvements and implement solutions to enhance customer satisfaction
Contribute to user growth and retention efforts within the customer support team
Required Qualifications
Fluency in English, Spanish, and Russian with at least 1 year of experience in customer support or sales
Tech-savvy with familiarity in basic smartphone/tablet configurations
Reliable access to high-speed internet and own laptop or desktop computer with a headset
Familiarity with Helpdesk/CRM software such as Zendesk is a plus
Knowledge of the trucking/logistics industry is a plus
