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Voice Engineer
A company is looking for a Senior Engineer specializing in Voice & Contact Center technology. Key Responsibilities Oversee the design, testing, and deployment of Voice infrastructure including IVR and VoIP components Gather technical requirements, develop low-level designs, and implement solutions for customers Conduct technical briefings, develop system documentation, and build integrations with related contact center solutions Required Qualifications 3-5 years of experience in Voice engineering, preferably with contact center technologies Strong knowledge of IVR and Contact Center technology In-depth knowledge of Session Border Controllers, SIP Servers, and VoIP protocols Experience with Linux/Unix operating systems and SIP proxies Expert knowledge in configuring Asterisk and FreeSWITCH
A company is looking for a Senior Engineer specializing in Voice & Contact Center technology.
Key Responsibilities
Oversee the design, testing, and deployment of Voice infrastructure including IVR and VoIP components
Gather technical requirements, develop low-level designs, and implement solutions for customers
Conduct technical briefings, develop system documentation, and build integrations with related contact center solutions
Required Qualifications
3-5 years of experience in Voice engineering, preferably with contact center technologies
Strong knowledge of IVR and Contact Center technology
In-depth knowledge of Session Border Controllers, SIP Servers, and VoIP protocols
Experience with Linux/Unix operating systems and SIP proxies
Expert knowledge in configuring Asterisk and FreeSWITCH