Wisconsin Service Representative
A company is looking for a Service Representative to support the Wisconsin Children's Long-Term Support program.
Key Responsibilities
Address and resolve inquiries from providers, County Waiver Agencies, and the Department of Health Services
Utilize internal software tools to effectively research and resolve issues
Ensure customer satisfaction by providing timely and accurate responses
Required Qualifications
1-3 years of relevant work experience in a related field
Solid understanding of Wisconsin Medicaid and healthcare insurance programs
Proficiency in using computers, including Microsoft Office
Ability to conduct training sessions for stakeholders
Independent decision-making skills within a team-oriented environment
A company is looking for a Service Representative to support the Wisconsin Children's Long-Term Support program.
Key Responsibilities
Address and resolve inquiries from providers, County Waiver Agencies, and the Department of Health Services
Utilize internal software tools to effectively research and resolve issues
Ensure customer satisfaction by providing timely and accurate responses
Required Qualifications
1-3 years of relevant work experience in a related field
Solid understanding of Wisconsin Medicaid and healthcare insurance programs
Proficiency in using computers, including Microsoft Office
Ability to conduct training sessions for stakeholders
Independent decision-making skills within a team-oriented environment