Senior Manager, Service Delivery

A company is looking for a Senior Manager, Service Delivery Operations. Key Responsibilities Drives understanding and integration of acquired business units by documenting operations and establishing critical knowledge for stakeholders Collaborates cross-functionally with Business Development, Solutions, and Product teams to develop go-to-market strategies and introduce new service offerings Facilitates effective knowledge transfer and business integration through structured documentation and training tools for Sales and Client Executives Required Qualifications 10-15+ years of experience in the insurance industry with a focus on insurance technology 5+ years of functional experience in leadership, operational improvement, business development, and strategic partnerships Demonstrated track record of driving business growth Experience in retail, wholesale, and MGA segments preferred Experience in SaaS businesses preferred

Apr 18, 2025 - 18:43

A company is looking for a Senior Manager, Service Delivery Operations. Key Responsibilities Drives understanding and integration of acquired business units by documenting operations and establishing critical knowledge for stakeholders Collaborates cross-functionally with Business Development, Solutions, and Product teams to develop go-to-market strategies and introduce new service offerings Facilitates effective knowledge transfer and business integration through structured documentation and training tools for Sales and Client Executives Required Qualifications 10-15+ years of experience in the insurance industry with a focus on insurance technology 5+ years of functional experience in leadership, operational improvement, business development, and strategic partnerships Demonstrated track record of driving business growth Experience in retail, wholesale, and MGA segments preferred Experience in SaaS businesses preferred