Associate Security Support Engineer

A company is looking for an Associate Security Support Engineer to join their Information Security team. Key Responsibilities Manage the information security ticketing system, ensuring timely resolution of security incidents and requests Provide tier 1 technical support for security events and assist in the deployment of security tools Continuously improve the ticketing process and prepare reports on security ticket metrics Required Qualifications Degree in Information Security, Computer Science, Information Technology, or a related field preferred At least 1+ years of experience in IT support, security operations, or a related field Strong understanding of information security principles and common security threats Experience with ticketing systems such as Jira or ServiceNow Relevant certifications such as CompTIA Security+ or ITIL are a plus

Apr 19, 2025 - 18:15

A company is looking for an Associate Security Support Engineer to join their Information Security team. Key Responsibilities Manage the information security ticketing system, ensuring timely resolution of security incidents and requests Provide tier 1 technical support for security events and assist in the deployment of security tools Continuously improve the ticketing process and prepare reports on security ticket metrics Required Qualifications Degree in Information Security, Computer Science, Information Technology, or a related field preferred At least 1+ years of experience in IT support, security operations, or a related field Strong understanding of information security principles and common security threats Experience with ticketing systems such as Jira or ServiceNow Relevant certifications such as CompTIA Security+ or ITIL are a plus