Bilingual Korean Customer Rep

A company is looking for a Customer Experience Representative (Bilingual Korean) to provide support and service to members and providers. Key Responsibilities Provide service support to members and/or providers through various communication channels Conduct surveys related to health assessments and member/provider satisfaction Document details related to inquiries and collaborate with internal/external departments Required Qualifications High School Diploma or equivalent combination of education and experience 1-3 years of sales and/or customer service experience in a fast-paced environment Preferred Associate's Degree or equivalent combination of education and experience Familiarity with systems such as Microsoft Office, Salesforce, and CRM tools Ability to work scheduled shifts, including overtime and weekends as needed

Apr 20, 2025 - 22:51

A company is looking for a Customer Experience Representative (Bilingual Korean) to provide support and service to members and providers. Key Responsibilities Provide service support to members and/or providers through various communication channels Conduct surveys related to health assessments and member/provider satisfaction Document details related to inquiries and collaborate with internal/external departments Required Qualifications High School Diploma or equivalent combination of education and experience 1-3 years of sales and/or customer service experience in a fast-paced environment Preferred Associate's Degree or equivalent combination of education and experience Familiarity with systems such as Microsoft Office, Salesforce, and CRM tools Ability to work scheduled shifts, including overtime and weekends as needed