Bilingual Spanish Service Representative

A company is looking for a Bilingual/Spanish Member Service Representative (Work from Home). Key Responsibilities: Provide accurate information and resolve inquiries for members and providers in both English and Spanish Handle a high volume of incoming calls while maintaining knowledge of company policies and contracts Document calls and collaborate with peers to meet departmental quality and productivity goals Qualifications: High school diploma or equivalent required; bachelor's degree preferred Prior professional work experience, ideally in customer service Bilingual in Spanish is required Ability to work from home with a reliable high-speed internet connection Regular and reliable attendance is essential

Feb 26, 2025 - 10:24

A company is looking for a Bilingual/Spanish Member Service Representative (Work from Home). Key Responsibilities: Provide accurate information and resolve inquiries for members and providers in both English and Spanish Handle a high volume of incoming calls while maintaining knowledge of company policies and contracts Document calls and collaborate with peers to meet departmental quality and productivity goals Qualifications: High school diploma or equivalent required; bachelor's degree preferred Prior professional work experience, ideally in customer service Bilingual in Spanish is required Ability to work from home with a reliable high-speed internet connection Regular and reliable attendance is essential