Bilingual Spanish Service Representative
A company is looking for a Bilingual/Spanish Member Service Representative (Work from Home). Key Responsibilities: Provide accurate information and resolve inquiries for members and providers in both Spanish and English Handle a high volume of incoming calls while maintaining knowledge of company contracts and policies Document calls and collaborate with peers to meet departmental quality and productivity goals Required Qualifications: High school diploma or equivalent required; bachelor's degree preferred Prior professional work experience, ideally in customer service Bilingual in Spanish is required; knowledge of additional languages is desirable Ability to work from home with a reliable high-speed internet connection Regular and reliable attendance is essential
A company is looking for a Bilingual/Spanish Member Service Representative (Work from Home).
Key Responsibilities:
Provide accurate information and resolve inquiries for members and providers in both Spanish and English
Handle a high volume of incoming calls while maintaining knowledge of company contracts and policies
Document calls and collaborate with peers to meet departmental quality and productivity goals
Required Qualifications:
High school diploma or equivalent required; bachelor's degree preferred
Prior professional work experience, ideally in customer service
Bilingual in Spanish is required; knowledge of additional languages is desirable
Ability to work from home with a reliable high-speed internet connection
Regular and reliable attendance is essential
