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Call Center Associate Manager
A company is looking for an Associate Manager, Call Center. Key Responsibilities Lead call center performance to meet new patient acquisition targets Develop strategies for channel performance in collaboration with marketing analysts Monitor and report on outbound call activities and team performance metrics Required Qualifications 3-5 years of contact center management experience Experience with outbound campaign management and workforce management tools Proven ability to assess and develop sales talent Experience in leading team meetings and driving performance US work authorization
A company is looking for an Associate Manager, Call Center.
Key Responsibilities
Lead call center performance to meet new patient acquisition targets
Develop strategies for channel performance in collaboration with marketing analysts
Monitor and report on outbound call activities and team performance metrics
Required Qualifications
3-5 years of contact center management experience
Experience with outbound campaign management and workforce management tools
Proven ability to assess and develop sales talent
Experience in leading team meetings and driving performance
US work authorization