Claims Settlement Supervisor

A company is looking for a Claim Settlement Supervisor to oversee claims processing and staff training. Key Responsibilities Manage and resolve claim issues while providing training and coaching to staff Ensure adequate staffing and monitor claim system efficiency and accuracy Audit claim processes and validate decisions made by technicians Required Qualifications Three years of customer service or claims resolution experience Comprehensive understanding of claim programs and service agreements Proficient in Microsoft Office Suite, including Excel and PowerPoint Ability to effectively transfer knowledge to team members Strong time and productivity management skills

Apr 7, 2025 - 16:24

A company is looking for a Claim Settlement Supervisor to oversee claims processing and staff training. Key Responsibilities Manage and resolve claim issues while providing training and coaching to staff Ensure adequate staffing and monitor claim system efficiency and accuracy Audit claim processes and validate decisions made by technicians Required Qualifications Three years of customer service or claims resolution experience Comprehensive understanding of claim programs and service agreements Proficient in Microsoft Office Suite, including Excel and PowerPoint Ability to effectively transfer knowledge to team members Strong time and productivity management skills