Cloud Engineer II, VDI
A company is looking for a Cloud Engineer II, VDI. Key Responsibilities Maintain multiple customer environments and manage ticket backlog Provide crisis management by identifying and escalating high-priority issues Deliver solutions for problem resolution while ensuring high customer satisfaction Required Qualifications Bachelor's degree in a related discipline and 2 years of experience, or equivalent combination of education and experience Experience managing VDI environments such as Citrix and AVD Willingness to work on a 24x7 on-call rotation schedule Certification: CCA-V Flexibility to work alternative days and shifts as needed
