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Customer Success Engineer
A company is looking for a Customer Success Engineer to resolve customer concerns and improve internal tooling. Key Responsibilities Solving customer cases and troubleshooting issues with the engineering team Developing and improving internal tools and documentation Assisting Customer Success Managers with Enterprise requests Required Qualifications Frontend development experience with Next.js Understanding of modern web architecture and frontend frameworks like React Experience with incident management and procedural communication Comfortable working in a fully remote, globally distributed team Availability for weekend and on-call work based on a rota system
A company is looking for a Customer Success Engineer to resolve customer concerns and improve internal tooling.
Key Responsibilities
Solving customer cases and troubleshooting issues with the engineering team
Developing and improving internal tools and documentation
Assisting Customer Success Managers with Enterprise requests
Required Qualifications
Frontend development experience with Next.js
Understanding of modern web architecture and frontend frameworks like React
Experience with incident management and procedural communication
Comfortable working in a fully remote, globally distributed team
Availability for weekend and on-call work based on a rota system