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Customer Success Graduate Program
A company is looking for a Graduate Takeoff Program - Customer Success (German Speaking) professional. Key Responsibilities Support clients via chat, email, and virtual calls while maintaining high energy and active listening Meet Customer Success KPIs related to response time, handling time, and customer satisfaction Identify and report customer issues and potential improvements to the development team Required Qualifications Fluent in German and English for effective communication Experience in Customer Success or a similar role Background in a SaaS or tech company Ability to work flexible hours between Tuesday and Saturday EMEA time Resilient and eager to learn continuously in a startup environment
A company is looking for a Graduate Takeoff Program - Customer Success (German Speaking) professional.
Key Responsibilities
Support clients via chat, email, and virtual calls while maintaining high energy and active listening
Meet Customer Success KPIs related to response time, handling time, and customer satisfaction
Identify and report customer issues and potential improvements to the development team
Required Qualifications
Fluent in German and English for effective communication
Experience in Customer Success or a similar role
Background in a SaaS or tech company
Ability to work flexible hours between Tuesday and Saturday EMEA time
Resilient and eager to learn continuously in a startup environment
