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Customer Success Operations Lead
A company is looking for a Customer Success & Sales Operations Lead to optimize sales and customer success operations. Key Responsibilities Define and execute customer success strategies to enhance retention and satisfaction Own and optimize the sales tech stack and develop scalable sales processes Collaborate cross-functionally to ensure alignment and efficiency between teams Required Qualifications 5+ years in Customer Success Operations, Sales Operations, or a related Revenue Operations role Strong technical expertise in CRM (Salesforce) and sales/CS tools Experience implementing new tools and optimizing existing tech stacks Strong data analytics skills for tracking customer health and sales performance Proven track record of cross-functional collaboration and influencing stakeholders
A company is looking for a Customer Success & Sales Operations Lead to optimize sales and customer success operations.
Key Responsibilities
Define and execute customer success strategies to enhance retention and satisfaction
Own and optimize the sales tech stack and develop scalable sales processes
Collaborate cross-functionally to ensure alignment and efficiency between teams
Required Qualifications
5+ years in Customer Success Operations, Sales Operations, or a related Revenue Operations role
Strong technical expertise in CRM (Salesforce) and sales/CS tools
Experience implementing new tools and optimizing existing tech stacks
Strong data analytics skills for tracking customer health and sales performance
Proven track record of cross-functional collaboration and influencing stakeholders