Customer Support Risk Analyst

A company is looking for a Customer Support Risk Analyst. Key Responsibilities Assist clients in accurately and timely boarding and setup of bank card accounts and processing systems Respond to and resolve inquiries related to payment processing terminals, account information, and billing issues Maintain ongoing communication with clients and ensure all necessary documentation is received in a timely manner Required Qualifications High school diploma or equivalent; some college preferred Excellent customer service skills and professionalism Strong organization and prioritization skills Ability to work effectively in a team environment Moderate to advanced knowledge of Word, Excel, Outlook, CRM, and PowerPoint

Apr 21, 2025 - 21:34

A company is looking for a Customer Support Risk Analyst. Key Responsibilities Assist clients in accurately and timely boarding and setup of bank card accounts and processing systems Respond to and resolve inquiries related to payment processing terminals, account information, and billing issues Maintain ongoing communication with clients and ensure all necessary documentation is received in a timely manner Required Qualifications High school diploma or equivalent; some college preferred Excellent customer service skills and professionalism Strong organization and prioritization skills Ability to work effectively in a team environment Moderate to advanced knowledge of Word, Excel, Outlook, CRM, and PowerPoint