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Dealer Parts Support Agent
A company is looking for a Dealer Parts Contact Center Agent (Remote). Key Responsibilities Own the customer experience by promptly answering dealer inquiries and ensuring high satisfaction Build and maintain strong partnerships with external and internal stakeholders to resolve part availability needs Provide detailed documentation of correspondences and support services to dealers to reduce Total Vehicle Downtime Required Qualifications 1-3 years of customer service experience within an office setting 1-3 years of experience with Microsoft Suite Typing speed of at least 35 words per minute High School Diploma or equivalent
A company is looking for a Dealer Parts Contact Center Agent (Remote).
Key Responsibilities
Own the customer experience by promptly answering dealer inquiries and ensuring high satisfaction
Build and maintain strong partnerships with external and internal stakeholders to resolve part availability needs
Provide detailed documentation of correspondences and support services to dealers to reduce Total Vehicle Downtime
Required Qualifications
1-3 years of customer service experience within an office setting
1-3 years of experience with Microsoft Suite
Typing speed of at least 35 words per minute
High School Diploma or equivalent
