Digital Guest Experience Manager

A company is looking for a Digital Guest Experience Manager to shape exceptional end-to-end experiences for guests globally. Key Responsibilities Facilitate life-changing travel and creative experiences across the globe Leverage sales skills to convert inquiries into bookings and manage customer communications Process and manage all customer bookings, payments, and feedback to enhance the customer experience Required Qualifications At least 2 years of experience in a B2C digital customer service role Experience traveling solo and navigating new cultures Familiarity with global arts, design, crafts, and cultural trends Strong operational mindset with a focus on organization and detail Tech-savvy with proficiency in tools like Slack, Streak, and Google Documents

Mar 21, 2025 - 15:22

A company is looking for a Digital Guest Experience Manager to shape exceptional end-to-end experiences for guests globally. Key Responsibilities Facilitate life-changing travel and creative experiences across the globe Leverage sales skills to convert inquiries into bookings and manage customer communications Process and manage all customer bookings, payments, and feedback to enhance the customer experience Required Qualifications At least 2 years of experience in a B2C digital customer service role Experience traveling solo and navigating new cultures Familiarity with global arts, design, crafts, and cultural trends Strong operational mindset with a focus on organization and detail Tech-savvy with proficiency in tools like Slack, Streak, and Google Documents