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Senior Manager, Machine Learning Engineering
A company is looking for a Senior Manager, Machine Learning Engineering - Community Support Engineering. Key Responsibilities Lead and mentor a team of applied scientists and machine learning engineers in AI model research and optimization Develop and refine the strategy for ML and AI in community support products, focusing on scalability and reliability Collaborate with engineers to create robust ML models that enhance community support initiatives while ensuring rapid development cycles Required Qualifications PhD or Master's degree in Computer Science, Mathematics, Statistics, or a related technical field 10+ years of experience in building and shipping AI models and products, including 2+ years with LLMs 5+ years of experience managing machine learning teams with significant impact Expert knowledge of machine learning algorithms and techniques Experience with AI technologies in customer support applications
A company is looking for a Senior Manager, Machine Learning Engineering - Community Support Engineering.
Key Responsibilities
Lead and mentor a team of applied scientists and machine learning engineers in AI model research and optimization
Develop and refine the strategy for ML and AI in community support products, focusing on scalability and reliability
Collaborate with engineers to create robust ML models that enhance community support initiatives while ensuring rapid development cycles
Required Qualifications
PhD or Master's degree in Computer Science, Mathematics, Statistics, or a related technical field
10+ years of experience in building and shipping AI models and products, including 2+ years with LLMs
5+ years of experience managing machine learning teams with significant impact
Expert knowledge of machine learning algorithms and techniques
Experience with AI technologies in customer support applications