Director of Retention

A company is looking for a Director of Retention to lead customer loyalty and lifetime value initiatives. Key Responsibilities Develop and implement retention strategies to reduce churn and increase customer lifetime value Drive lead conversion and repeat purchases through personalized marketing initiatives Analyze customer data to optimize engagement and establish revenue-driven targets for marketing channels Required Qualifications 8+ years of experience in lifecycle and retention marketing Proven track record in driving revenue growth and customer retention Hands-on experience with the Shopify platform and CRM tools Strong analytical skills to interpret data for actionable insights Reliable internet access and a suitable remote work environment

May 12, 2025 - 20:25

A company is looking for a Director of Retention to lead customer loyalty and lifetime value initiatives. Key Responsibilities Develop and implement retention strategies to reduce churn and increase customer lifetime value Drive lead conversion and repeat purchases through personalized marketing initiatives Analyze customer data to optimize engagement and establish revenue-driven targets for marketing channels Required Qualifications 8+ years of experience in lifecycle and retention marketing Proven track record in driving revenue growth and customer retention Hands-on experience with the Shopify platform and CRM tools Strong analytical skills to interpret data for actionable insights Reliable internet access and a suitable remote work environment