Financial Aid Operations Manager
A company is looking for a Manager, Financial Aid Operations I. Key Responsibilities Oversee daily activities of the financial aid operations team to ensure productivity and compliance with regulations Maintain and improve the quality of financial aid processing by identifying training opportunities for staff Resolve escalated customer service inquiries and ensure timely completion of tasks Required Qualifications High School Diploma or Equivalent Three years of related work experience in the higher education industry, specifically with Title IV financial aid Bachelor's degree preferred Flexibility and adaptability to changes in regulations and policies Computer literacy and ability to learn proprietary software applications
