![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
Florida Licensed Customer Service Advocate
A company is looking for a Customer Service Advocate to provide support to customers in a remote setting. Key Responsibilities Deliver quality service and build positive relationships with callers Answer benefit questions regarding self-insured health plan documents Document all calls and resolve issues with empathy while maintaining confidentiality Required Qualifications Active Health and Life Insurance License required High School Diploma; college education is a plus 3-5 years of customer service experience, preferably in a call center environment Minimum of two years' experience in a medical/dental/insurance environment Must have a high-speed internet connection and a professional isolated work area
A company is looking for a Customer Service Advocate to provide support to customers in a remote setting.
Key Responsibilities
Deliver quality service and build positive relationships with callers
Answer benefit questions regarding self-insured health plan documents
Document all calls and resolve issues with empathy while maintaining confidentiality
Required Qualifications
Active Health and Life Insurance License required
High School Diploma; college education is a plus
3-5 years of customer service experience, preferably in a call center environment
Minimum of two years' experience in a medical/dental/insurance environment
Must have a high-speed internet connection and a professional isolated work area
