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Healthcare Billing Customer Service Specialist
A company is looking for a Customer Service Specialist - Healthcare Billing. Key Responsibilities Handle patient phone calls and inquiries regarding billing, insurance, and medical records Collaborate with providers and operations team to resolve billing issues and assist patients with payment options Investigate insurance claims and reconcile patient and insurance balances for accuracy Required Qualifications 2+ years of customer service experience in a call center environment 1+ years of experience with medical billing, insurance claims, or healthcare revenue cycle Demonstrated proficiency in Microsoft Office Suite Experience using electronic health records (EHR) or customer relationship management (CRM) systems High school diploma or equivalent
A company is looking for a Customer Service Specialist - Healthcare Billing.
Key Responsibilities
Handle patient phone calls and inquiries regarding billing, insurance, and medical records
Collaborate with providers and operations team to resolve billing issues and assist patients with payment options
Investigate insurance claims and reconcile patient and insurance balances for accuracy
Required Qualifications
2+ years of customer service experience in a call center environment
1+ years of experience with medical billing, insurance claims, or healthcare revenue cycle
Demonstrated proficiency in Microsoft Office Suite
Experience using electronic health records (EHR) or customer relationship management (CRM) systems
High school diploma or equivalent