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Healthcare Customer Care Advocate
A company is looking for a Customer Care Advocate in the healthcare sector. Key Responsibilities Provide accurate and efficient customer service to patients through inbound calls Follow established processes and directions to ensure high-quality service Utilize CRM systems, particularly SFDC, for managing patient interactions Required Qualifications Inbound call center experience, specifically with patients Experience with SFDC or other CRM systems Strong computer skills and focus on accuracy Reliable attendance and punctuality Entry-level position suitable for candidates seeking contract employment
A company is looking for a Customer Care Advocate in the healthcare sector.
Key Responsibilities
Provide accurate and efficient customer service to patients through inbound calls
Follow established processes and directions to ensure high-quality service
Utilize CRM systems, particularly SFDC, for managing patient interactions
Required Qualifications
Inbound call center experience, specifically with patients
Experience with SFDC or other CRM systems
Strong computer skills and focus on accuracy
Reliable attendance and punctuality
Entry-level position suitable for candidates seeking contract employment