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Healthcare Customer Service Specialist
A company is looking for a Healthcare Customer Service Expert - Phone Intake. Key Responsibilities Handle 60-65 inbound calls daily from patients and providers regarding healthcare services Assist customers with initiating healthcare services and answering inquiries using multiple applications Adhere to performance targets and contribute to a positive team environment Required Qualifications High School Diploma or GED Minimum 2 years of customer service experience in a call center, with 1 year in healthcare Proficient in navigating dual monitors and multiple applications Typing speed of 30 WPM with data entry skills Basic skills in Microsoft Office applications
A company is looking for a Healthcare Customer Service Expert - Phone Intake.
Key Responsibilities
Handle 60-65 inbound calls daily from patients and providers regarding healthcare services
Assist customers with initiating healthcare services and answering inquiries using multiple applications
Adhere to performance targets and contribute to a positive team environment
Required Qualifications
High School Diploma or GED
Minimum 2 years of customer service experience in a call center, with 1 year in healthcare
Proficient in navigating dual monitors and multiple applications
Typing speed of 30 WPM with data entry skills
Basic skills in Microsoft Office applications
