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Idaho Licensed Call Center Agent
A company is looking for a Call Center Representative to support customer inquiries and insurance policy needs. Key Responsibilities Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews Care for customers recently in accidents by demonstrating empathy while setting up new claim reports Offer customers additional products based on their needs Required Qualifications A minimum of two years relevant work experience OR a minimum of two years post-secondary education Ability to multitask and navigate through multiple computer systems Customer service experience Willingness to work full-time with a combination of weekdays, one weekend day, and evening hours
A company is looking for a Call Center Representative to support customer inquiries and insurance policy needs.
Key Responsibilities
Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews
Care for customers recently in accidents by demonstrating empathy while setting up new claim reports
Offer customers additional products based on their needs
Required Qualifications
A minimum of two years relevant work experience
OR a minimum of two years post-secondary education
Ability to multitask and navigate through multiple computer systems
Customer service experience
Willingness to work full-time with a combination of weekdays, one weekend day, and evening hours
